Shipping policy
Shipping Policy
Processing Time
Orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
During peak seasons or product launches, processing times may be extended slightly. We appreciate your patience!
Shipping Rates & Estimates
We offer standard and expedited shipping options. Shipping charges for your order will be calculated and displayed at checkout based on your location and selected delivery speed.
Shipping Method:
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Standard (US): 3–5 business days – $4.73 or FREE for orders over $50
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Expedited (US): 1–2 business days – Calculated at checkout
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International: 7–21 business days – Calculated at checkout
Please note that delivery times are estimates and may vary depending on the carrier and destination.
International Shipping
We currently ship internationally to select countries. Shipping rates and times will vary depending on the destination. You are responsible for any customs, duties, or import taxes that may apply.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for the tracking information to become active.
Lost or Delayed Packages
Designer Suds is not responsible for delays caused by the carrier, weather conditions, or incorrect shipping information provided at checkout. If your order hasn’t arrived within the expected time frame, please contact us at support@designersuds.com, and we’ll do our best to assist.
Shipping Address Issues
Please double-check your shipping address before finalizing your order. If you notice an error after placing your order, contact us as soon as possible. We cannot guarantee that changes can be made after the order is processed.
Questions?
If you have any further questions or concerns regarding your order, feel free to reach out to our support team at support@designersuds.com.
